Resolve boot-up problems:

Wanted to start working with your computer, but unable to do so, because your system won’t boot up?

You’re not alone, I have seen a few Windows 10 users going through this issue as well.

There are steps to resolve this issue, and you can apply these to fix the boot-up issue.

Step 1: If your system freezes, please try this basic step shown:

Broken or damaged devices may trigger this issue. Thus, removing or replacing them will resolve this issue.

1. Please unplug all your external devices connected to your PC

(You can leave your mouse and keyboard)

2. Test for a couple of minutes of the issue would arise again

3. If the issue is not present, you can try to plug your device one by one

4. See which device is causing this issue to occur

5. Once a specific device is verified, either remove or replace that specific one

Step 2: Get to Safe Mode to Resolve the Problem

I have been encountering a lot of Windows 10 issues after upgrading my Windows OS. Whenever I’ve got issues with Windows, I’m not forgetting that Safe Mode is one of the steps I should take. Safe Mode has a lot of usages, it can tackle and help a lot of issues you’re experiencing, including this one.

To access Safe Mode:

1. Please make sure that your PC is NOT on

2. Press the power button, then hold the power button down until PC shuts down automatically. ( Repeat this action 3 times until you see the Preparing Automatic Repair Window )

3. Select Advanced options, then the system will bring up the Windows Recovery environment screen

4. Click Startup Settings to continue

5. Click Restart. The computer restarts and another screen opens showing a list of different startup options

6. You will see list of options, please select Safe Mode with Networking

7. On Safe Mode, uninstall any programs you’ve installed recently before this issue occur

After following these steps, please proceed below.

Step 3: Clean-up Temporary Files

Are you on Safe Mode?

Please try cleaning up temporary files from there.

1. Please go to your Start and type Run

2. On Run type temp and click OK button

3. Select all files in the Temp folder and delete them (You can skip files that can’t be deleted, a certain program might using that file)

Step 4: Get the latest update from Microsoft

If you can still boot your computer up but is taking so long.

Please try to get the latest updates from Microsoft. Updating your Windows not only help you resolve most common issues on your PC, but it also updates some security patches. At times, Malware would be the cause of this issue.

To get the latest updates:

1. Please go to your Start, type Windows Update in the Search box

2. Select Windows Update on the top result

3. Select Check for Updates button

4. Select the check box next to the updates, then select Install updates

5. If prompted, review the license agreement, then select Accept

6. Follow the onscreen instructions to download and install the updates

7. You may be asked to reboot your computer, please do so to resolve the issue

Step 5: Scan for Malware Programs

Malware programs can be lurking on your system without you knowing. It can affect the performance of your PC and as well as the boot-up part.

If you want to scan your computer with a reliable software program, I suggest scanning it with our very own WinZip Malware Protector.

WinZip Malware Protector will scan your system, eliminate detected threats and malware programs.

Thank you for reading and hope this helps!

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